Microsoft 365 vs Zoho
Email hosting — side-by-side specs, real prices, and how each scores on our methodology.
Microsoft 365 7.4 /10 editorial Exchange Online mailboxes, sold standalone or bundled with Office apps, Teams and OneDrive
from $7 /user/mo ✓ renews at the same price
Zoho 8.6 /10 editorial Ad-free business email with a 5-user free tier; IMAP/POP and S/MIME on paid plans
from $0 /user/mo ✓ renews at the same price
Zoho scores higher on our methodology (8.6 vs 7.4); Zoho starts cheaper ($0/user/mo vs $7/user/mo).
Spec by spec
| Microsoft 365 | Zoho | |
|---|---|---|
| Platform | Microsoft 365 | Proprietary |
| Datacenter locations | — | 19 locations |
| Protocols | IMAP, POP3 | IMAP, POP3 |
| Payment methods | Card | Card, PayPal |
| API access | Mailbox, Admin | Mailbox, Admin |
| Support channels | Ticket, Phone | Chat 24/7, Ticket, Phone |
| Encryption | At rest | At rest |
| Money-back period | 7 days | 45 days |
| Custom domains | 5000 | — |
| Uptime SLA | 99.9 % | 99.9 % |
| Aliases | Yes | Yes |
| KYC required | Email only | Email only |
| Catch-all | No | Yes |
| Anonymity | None | None |
| Calendars & contacts | Yes | Yes |
| Migration tooling | Yes | Yes |
| Free plan | No | Yes |
Scores come from our published methodology; renewal prices always shown beside intro prices. Full profiles: Microsoft 365 · Zoho